Last updated: August 4th, 2020
- What Types of Personal Information Do We Collect?
- How Do We Use Personal Information?
- How Do We Share Personal Information?
- Your Privacy Choices
- European Union Privacy Notices
- Children’s Privacy
- Safeguarding Your Data
- International Transfers
- Data Retention
- Do Not Track
- Policy Changes
- Contact Information
What Types of Personal Information Do We Collect?
Information You Give Us. You may give us information when you contact us using the “Contact Us” details on our website. You may also provide us information in your correspondence and transactions with us by phone, mail, e-mail or other electronic means, including when you make a purchase on our website.
The categories of information that you may provide to us include:
- information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline;
- information that you provide by filling in forms on our website, including requesting services or information about our products or that we or one of our partners contact you;
- records and copies of your correspondence (including email addresses), if you contact us; and
- details of transactions you carry out with us and of the fulfillment of your orders (including financial information when placing an order).
Information We Automatically Collect. Like many website operators, we collect information that your browser sends whenever you visit our website. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. This information may be collected via several technologies, including cookies, web beacons, clear GIFs, canvas fingerprinting and other means. You can control cookies in your browser, to enable or disable them. If you wish to restrict or block the cookies which are set by any website, you should do this through the web browser settings for each web browser you use, on each device you use to access the internet. By disabling cookies, you may not be able to use some parts of our website or other websites.
Third parties, including social media networks, partners or third-party applications or websites linked to on our website, may use their own cookies. We do not control use of these cookies and expressly disclaim responsibility for any information collected through them.
Third Party Links and Websites. From time to time, our website may contain links to and from the websites of other third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any data to these other websites.
How Do We Use Personal Information?
We use your personal information as follows:
- To provide you with information, products, or services that you request from us or that we think may be of interest to you based on the information that you have provided to us, including to send you emails and other marketing communications;
- To respond to your specific requests or fulfill any other purpose for which you provide it;
- To deliver to you any administrative notices, advice and communications relevant to your use of our products and/or services;
- To analyze usage and improve the products and services offered;
- For market research, project planning, troubleshooting problems;
- For detecting and protecting against error, fraud or other criminal activity; and
- In any other way we may describe when you provide the information and for any other purpose with your consent.
We do not use personal information about you in any automated decision making or profiling that would have a legal or similarly significant effect on you without obtaining your consent.
How Do We Share Personal Information?
Disclosures Required by Law. We may be required to disclose your data in response to lawful requests by public authorities, including to meet law enforcement requirements. We may be under a duty to disclose or share your personal data in order to comply with any legal obligation, to enforce or apply our terms and conditions and other agreements, to protect our rights, property, or safety, or to protect the rights, property, or safety of others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.
Change of Control. Personal information may be transferred to a third party as a result of a sale, acquisition, merger, reorganization or other change in control. If we sell, merge or transfer any part of the business, part of the sale may include your personal information.
Your Privacy Choices
Access/Changes: If you wish to have access to information about you in our records, please contact us using the contact information in section 12 below. You may also request that we update information about you, or request correction of any factual errors that you believe may exist regarding this information. We will use commercially reasonable efforts to accommodate such requests. In any event, in no event will we be able to provide you with information about you that is not readily personally identifiable in our records or which would be prohibited by law.
Email Marketing Opt-Out: We may use your information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send. You will still continue to receive service-related messages concerning products and services you have purchased (unless we have indicated otherwise).
California Consumer Rights: California Civil Code Section 1798.83 permits California consumers to request information regarding the disclosure of their personal information to third parties for the third parties’ direct marketing purposes. If you are a California consumer and wish to make such a request, please contact us using the contact information in Section 12.
European Union Privacy Notices
Privacy Rights. If you are located in the European Union, you may have the following rights:
- A right to lodge a complaint with the supervisory authority where we process your information in a way that does not comply with the laws and regulations.
- A right of access to information undergoing processing. We may charge a reasonable administrative fee if further copies of your information are requested.
- A right to rectify inaccuracies in information we collect and hold about you.
- A right to require your information to be provided to you or to another company in a commonly used electronic form.
- A right to object to specific types of processing such as direct marketing, processing based on legitimate interest, or processing for research or statistical purposes.
- A right to have your information ‘erased.’
- A right to temporarily restrict processing of information, for example if you believe the information is inaccurate or being used illegally.
- A right to withdraw your consent for future processing.
If you want to exercise or request more information about one or more of the above rights, you can contact us using the contact information listed in Section 12.
Legal Bases for Processing Your Information. We collect and use information about you pursuant to applicable law, contractual obligations, and with transparency and fairness. The legal basis for processing depends on the products or services you use and how you use them. We rely on the following lawful grounds:
Consent. Where appropriate or legally required, we collect and use your information subject to your consent.
Performance of contract. We collect and use information about you to enter into a contract with you or to perform a contract that you have with us.
Legitimate interests. We collect and use information about you for our legitimate interests, for example to deliver the products and services that you request, to market the products and services that you request or that we think you may be interested in, and to optimize your experience with our products and services.
Compliance with laws. We may also collect and use information about you: (i) as required by law, such as to comply with a subpoena or similar legal process, (ii) when we believe in good faith that disclosure is necessary to protect our rights or property, protect your health and safety or the health and safety of others, investigate fraud, or respond to a government request, or (iii) if we are involved in a merger, acquisition, or sale of all or a portion of its assets.
Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us using the contact information in section 12 below. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.
Safeguarding Your Data
To guard your personal information, we will maintain reasonable and appropriate physical, electronic and procedural safeguards that comply with applicable legal standards.
We store your information as long as it is necessary to provide our products and services and fulfill the transactions you requested. Where appropriate or legally required, we retain your information indefinitely for other essential purposes such as complying with our legal and contractual obligations, resolving disputes, enforcing our agreements, or as is reasonably necessary for other business purposes.
Do Not Track
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. We do not recognize or respond to browser-initiated DNT signals, as the Internet industry is currently still working toward defining exactly what DNT means, what it means to comply with DNT, and a common approach to responding to DNT.